Fruit Kings Casino Terms of Use

These terms and conditions set out the rules that apply to your use of the Fruit Kings platform and explain the relationship between us and our users. We provide online casino services to customers in the United Kingdom and expect everyone who registers an account to follow these terms. By registering, depositing or playing with us you agree to comply with the rules and any reasonable instructions we give.

Account responsibilities

Account holders are responsible for keeping login details secure and for all activity that occurs under their account. You must not share your account, nor allow another person to use it. We may suspend or close accounts where there is suspected fraud, abuse, money laundering or breach of these terms. You must notify us promptly if you suspect unauthorised access.

Eligibility requirements

To use the site you must be at least 18 years old and a resident of the United Kingdom. We carry out identity and age verification checks as part of our know-your-customer (KYC) and anti-money laundering (AML) controls. We may ask you to provide documents such as an ID and proof of address before processing withdrawals or where required by law.

Acceptable platform use

Users must not use the platform for illegal activity, to circumvent limits, or to exploit promotions. Use of VPNs, proxies or other tools to hide location is prohibited. Repeatedly creating multiple accounts or attempting to manipulate game outcomes, bonuses or payment processes may result in account closure and forfeiture of funds.

Prohibited activities

Prohibited activities include account sharing, collusion, using unauthorised software or bots, and any behaviour intended to defraud the site or other players. We reserve the right to take action where behaviour undermines fair play or the integrity of our services.

General bonus and promotion rules

All promotions are subject to specific terms which will be made available with each offer. Where a promotion applies, those requirements take precedence. Welcome offers, free spins and reloads may carry wagering requirements, maximum cashout limits or deposit method exclusions. If an offer explicitly states that free spins are credited as cash with no wagering, those specific terms will apply. Abuse of promotions may void any related winnings.

Deposits and withdrawals

Minimum deposit and withdrawal amounts are published on the site; current minimums are £10 for deposits and £10 for standard withdrawals. Transaction limits and maximum deposit thresholds may apply. Withdrawals are subject to verification checks and may be delayed pending completion of KYC. We do not charge withdrawal fees, though your bank or payment provider may apply their own charges. Standard payout times are set out on our payments page and may vary by method.

Dispute resolution

If you have a complaint you should contact our support team via live chat or email. We aim to acknowledge complaints promptly and to resolve issues fairly. Where a dispute cannot be resolved directly, we may advise independent dispute resolution options such as IBAS where applicable. Continued cooperation with any investigation is required.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after changes are published will constitute acceptance of the updated terms. If you do not accept any changes, you should stop using the service and close your account with FruitKings.