Privacy and Data Policy

Welcome to the Fruit Kings privacy policy. This page explains how we collect, use and protect your personal data when you register, play or otherwise interact with our services. We take your privacy seriously and aim to be clear about what we hold and why.

Types of data we collect

We collect several categories of information to operate accounts and deliver services:

Personal data

This includes name, date of birth, address, email, phone number and any identity documents you provide for verification. We also keep account credentials and contact preferences.

Technical data

We gather device and connection information such as IP address, browser type, device identifiers, and log data to keep the service running and secure. Cookies and similar technologies are used to support sessions and preferences.

Transactional data

Information about deposits, withdrawals, wagers, wins and game activity is recorded to manage your account and meet legal and financial obligations.

How we use your information

We use your data to create and manage your account, process deposits and withdrawals, perform identity checks and comply with legal obligations. Data also supports fraud prevention, customer support, responsible gambling measures and service improvements. Where permitted, we may use aggregated or anonymised data for analysis.

Data sharing and third parties

We share personal data with necessary third parties such as payment processors, identity-verification providers, analytics services and fraud-prevention partners. We may also disclose information where required by law or to protect our rights. We seek to work with reputable providers and require appropriate safeguards in contracts.

Data protection and security

We implement technical and organisational measures to protect your information, including access controls, encryption and secure storage. Access to personal data is restricted to authorised personnel who need it to perform their duties. No system is completely invulnerable, but we regularly review security practices.

Cookies and tracking technologies

Cookies and similar technologies are used to manage sessions, remember preferences and measure performance. You can manage cookie settings in your browser; however, disabling certain cookies may affect functionality. Our cookie notice provides more detail on types and purposes.

Your rights

You have the right to request access to the personal data we hold about you, ask for corrections, object to certain processing, and request deletion where applicable. You may also request restriction of processing or data portability where relevant. We will consider requests in line with applicable law and respond within a reasonable time.

Access, correction and deletion

To access, correct or delete your data, contact our support team through your account or by email at [email protected]. We may need to verify your identity before responding to requests to protect your information.

Changes to this policy

We may update this privacy policy from time to time. Any significant changes will be posted here and, where appropriate, notified to you. The policy in force will always be available on our website.

If you have questions about our privacy practices or how we treat your data when using FruitKings, please contact [email protected] and we will assist you.