Reach Out to Us

Our support team is available to help with account questions, identity checks, deposits, withdrawals, bonus queries, technical issues or general feedback. If you need help with KYC documents, deposit limits, or resolving a payment, contact us and we will respond promptly and professionally. Use live chat for the fastest answer, or email if you prefer to attach documents. Our team can also advise on self-exclusion and Gamstop queries. Partners and affiliates should use the dedicated addresses listed below.

Department	Contact
Customer support	[email protected] (live chat 09:00-23:00, email replies within 24hrs)
General enquiries	[email protected] (responses within 24hrs, non-urgent)
Affiliate enquiries	[email protected] (partner team)
Payments	[email protected] (withdrawals, limits & account payments)
Phone	+44 20 7424 6583 (call charges may apply)
Working hours	Mon-Fri 09:00-23:00; Sat-Sun 10:00-20:00 (UK time)

Support via Email

Email is the preferred contact method for detailed requests, account-related issues, or situations that require extra explanation or documents. Please email [email protected] with a clear subject line and include your account name and up-to-date contact details. Providing complete information helps us process requests more quickly and avoids delays when verifying or responding to your enquiry.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="6" placeholder="How can we help?" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#1b6fd1;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

At Fruit Kings we aim to reply quickly to all support requests. Most enquiries are answered within one business day via live chat or email, while more complex issues may take longer depending on investigation and verification steps. If we need extra time we'll keep you updated and aim to resolve escalations as promptly as possible at FruitKings support.

Feedback

At Fruit Kings we welcome your feedback, suggestions and ideas to help us improve the site. Tell us what works, what doesn’t or any features you’d like to see and our team will review every message carefully. Your input helps FruitKings refine the service, fix issues and shape future updates to deliver a smoother, more enjoyable experience for all players.